Albany Creek, Queensland, Australia
1300 799 115
07 3882 2933

What are my options to redirect my Telstra numbers

If you are moving outside the Telstra exchange boundary then you may need to arrange a number redirection either temporarily until they can be Ported to another carrier for delivery to your new site or semi-permanently until you feel that your advertising has ensured your customers know you have had a number change.

Number Redirection offers a choice of three options to suit your needs:

  • Announcement plus Redirection - A recorded announcement tells the caller the new number and then the call is automatically diverted from the old number to the new number.
  • Redirection only - Calls are automatically diverted from the old number to the new number
    Announcement only - A recorded announcement tells the caller the new number.
  • Features and Benefits

With Number redirection you can:

  • Retain use of an old number while transitioning to a new number
  • Maintain continuity of business after a move or a technology change.
  • Delay cost of new stationery until old stationery runs out, and the cost of changing can be spread over a long period of time
  • 3 Service Options available
    No Connection Fee.

Number Redirection offers 2 package types:
1. Pre-paid fixed term

  • Pre-paid for a fixed term of 3, 6 or 12 months after which the service is automatically cancelled
  • Customer is charged a single once-off fee at the beginning of the term
  • Does not support modification to Destination Number
  • Not entitled to rebate if redirection cancelled earlier than term of package
  • Must be preselected to Telstra (if usage charges apply).

2. Standard monthly package

  • Customer is charged nil connection fee with an ongoing rental charge
  • Supports modification to Destination Number
  • Only package available for Indial services.

Pricing:
Basic/PSTN Service Pricing

Standard monthly package rental

  • $27.45 per month post paid

Pre-paid fixed term packages rental

  • $33 for 3 months
  • $66 for 6 months
  • $130 for 12 months.

Indial Service Pricing

Standard monthly package rental

$109.95 per month post paid, for each number block. These have to be sent to a single destination number. They cannot be mapped 1:1 to a new Indial range.

Contact us for more information.

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