Cable Fault

28 Nov: Unknown recording in the middle of a phone call

We had a call from a long standing customer with a very strange issue – periodically they would get a recording in the middle of a phone call to their head office saying “your recording has finished”. There were also intermittent double connections when calling other numbers too. Head office was also experiencing some voicemail weirdness with conversations having been partly recorded. The site with problems is in Wooloowin and has an Avaya IP Office…


14 Sep: FAQ: What’s the Difference between VoLTE and VoIP?

Voice over Long-Term Evolution (VoLTE), has been getting a lot of attention lately, but for most people just coming across the term, it’s unclear exactly what it means and what the benefits will be. Voice over IP technology, VoIP, is widely known and used throughout the world, both for consumers and business users. When choosing a unified communication service for your enterprise, it’s important to understand the differences between Voice over LTE (VoLTE) and Voice…


24 Jul: Yeastar introduces 4G option for S-Series PABX

Enhancing the already feature-packed Yeastar S-Series VoIP PABX, Yeastar has introduced a 4G LTE module that can be installed in any of the four models – S20, 50, S100 or S300 running Version or higher. With Wi-Fi capable phones this means it would be possible to have an almost wireless phone system that would be ideal for temporary setups, mobile offices, trade shows, etc. In some locations it is not possible to provide sufficient…