ISDN service charges

17 Dec: Telstra ISDN charges increase

As predicted, Telstra have increased their charges for ISDN 2 and ISDN 10/20/30 services for those services not under a fixed term contract. A Cease Sale was applied to ISDN in June 2018 in line with the eventual phasing out of ISDN over the next few years as required by the NBN. ISDN is an access technology that has been with us for about 30 years. The Cease Sale means that no new ISDN circuits…


05 Jul: How will the shutdown of ISDN in Australia affect your business?

With the full cease sale of Integrated Services Digital Network (ISDN) products now in effect as of the 30th of June 2018, ISDN will be gone from the Australian public network by 2022. Technology, as we know, marches on and the reasons for the suppression of ISDN are twofold. Firstly, it is due to the changes wrought by the National Broadband Network (NBN) and because the supporting technologies and platforms for ISDN are nearing the…


28 Mar: New firmware release for Yeastar S-Series VoIP PBX

Yeastar has released new firmware update version for S-Series VoIP PBX, which includes powerful new features, a bundle of great optimisation and bug fixes. One of the most noticeable changes is the added support for QueueMetrics On-premise, to deliver a more comprehensive and powerful call centre solution. In addition, this new version also brings enhanced security mechanism, so we strongly recommend that you upgrade to this new version. Changes since firmware release NEW FEATURES Supported 30 Extension Groups….

SIP Trunks

11 Dec: What are SIP trunks and how will they benefit my business?

Discover how to get more control and flexibility over your business telephony with SIP Trunks. Your voice and data connections are vital components of your business – but so are the costs of running multiple lines, their flexibility and how much control you have over them. SIP Trunks provide a flexible and low-cost alternative to ISDN for inbound and outbound voice calls. It is natural to have concerns about SIP so here are a few…


30 Nov: Expanding your phone system

One of our customers came to me recently to ask about getting a new analogue line connected for their Functions booking team that was close to their existing phone number. My first question was “how many simultaneous calls would you like?” Their answer was “2 to 3 calls at a time”. I’m sure you can all see immediately that this is not going to work – they would need to have at least 3 lines on…