SIP trunk

Woman using a headset

16 Apr: September is approaching fast for ISDN shutdown

As previously indicated, from 30 September 2019, telecommunications providers will commence removing the ISDN that has been part the backbone of Australia’s traditional voice services network. Despite this being a major event – as major as the introduction of ISDN over 30 years ago – not may people are taking about it and the potential impact it will have on many businesses. The ISDN, or Integrated Services Digital Network, runs over the copper infrastructure that…

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12 Mar: Little known features of the Yeastar S-Series – multiple night service modes

One of the many advanced features in the Yeastar S-Series PBX that is particularly valuable to service businesses like plumbers and electricians is the ability to have multiple night service modes to allow you to easily switch calls through to your after hours person. When an additional mode has been programmed it is automatically allocated a * code to activate and deactivate  but obviously the easiest way for the customer to use the multiple night service…

SIP invite

19 Feb: Intermittent call failure – Telstra SIP Connect

We have received a few reports of intermittent call failure when using Telstra SIP Connect. Only a handful of our customers have Telstra SIP Connect trunks and only a couple have a failover point in case of network problems so it has taken a while for this fault to manifest itself to an annoying level for our customers. The symptom is that intermittently a call will fail and go to the failover point although the…

SIP Trunks

11 Dec: What are SIP trunks and how will they benefit my business?

Discover how to get more control and flexibility over your business telephony with SIP Trunks. Your voice and data connections are vital components of your business – but so are the costs of running multiple lines, their flexibility and how much control you have over them. SIP Trunks provide a flexible and low-cost alternative to ISDN for inbound and outbound voice calls. It is natural to have concerns about SIP so here are a few…