31 Jul: Five things to check in your phone system

  After more than 30 years in telecommunications and more than 20 years installing and programming phone systems I am constantly amazed by some of the very common mistakes companies still make with their business phone system. Like, really common mistakes. If you want to upset your customers then don’t bother reading the rest of this post… If you care about customer service or what your callers think then read on. In no particular order;…