Phone system with cobwebs

03 Dec: When should I replace my phone system?

One of the Frequently Asked Questions of businesses that contact us is “when should I replace my phone system” followed by “how long will it last” and sometimes “what happens if it breaks”. The accepted life of a phone system is around 8 years, usually because technology overtakes it and the system cannot be upgraded. There are many much older systems out there – some are old enough to vote… Presumably they are still fulfilling…


31 Jul: Five things to check in your phone system

  After more than 30 years in telecommunications and more than 20 years installing and programming phone systems I am constantly amazed by some of the very common mistakes companies still make with their business phone system. Like, really common mistakes. If you want to upset your customers then don’t bother reading the rest of this post… If you care about customer service or what your callers think then read on. In no particular order;…