Optus Multiline

Woman using a headset

16 Apr: September is approaching fast for ISDN shutdown

As previously indicated, from 30 September 2019, telecommunications providers will commence removing the ISDN that has been part the backbone of Australia’s traditional voice services network. Despite this being a major event – as major as the introduction of ISDN over 30 years ago – not may people are taking about it and the potential impact it will have on many businesses. The ISDN, or Integrated Services Digital Network, runs over the copper infrastructure that…

ISDN2 NT-1's

19 Feb: Telstra begins disconnection of ISDN services later this year

Following on from our article posted in July last year, are you one of the 30,000 businesses in Queensland alone that will need to be migrated off of ISDN? Telstra will commence the disconnection of ISDN services delivered by copper from the end of September this year, as the NBN rollout continues to bring business-grade networking solutions online. This will mostly affect ISDN2’s but some ISDN10/20/30 are delivered over copper if the site is only…


30 Nov: Expanding your phone system

One of our customers came to me recently to ask about getting a new analogue line connected for their Functions booking team that was close to their existing phone number. My first question was “how many simultaneous calls would you like?” Their answer was “2 to 3 calls at a time”. I’m sure you can all see immediately that this is not going to work – they would need to have at least 3 lines on…