ISDN

Avaya-J-series-phones

06 Sep: Overcome the 6 common fears of upgrading your legacy phone system

Have you considered your business phone system recently? Chances are that you have may not noticed a few shortcomings. Maybe the equipment is old and phones are worn, maintenance costs are rising or increasing business needs expose limitations? With the move to switch off ISDN and PSTN, the only options are VoIP-based ones – either cloud or a more up to date on premise system. A fundamental change of this kind can be a daunting…

ISDN2 NT-1's

19 Feb: Telstra begins disconnection of ISDN services later this year

Following on from our article posted in July last year, are you one of the 30,000 businesses in Queensland alone that will need to be migrated off of ISDN? Telstra will commence the disconnection of ISDN services delivered by copper from the end of September this year, as the NBN rollout continues to bring business-grade networking solutions online. This will mostly affect ISDN2’s but some ISDN10/20/30 are delivered over copper if the site is only…

phone cut

19 Feb: Help, I’ve got no lines

Have you missed the notification of the NBN copper cutoff? Assuming that something hasn’t happened to the external network and NBN is available in your area, it may be that the 18 month grace period between NBN availability and the disconnection of PSTN legacy services has occurred. In the case of special services like ISDN and high speed data, the grace period is 36 months. The term “copper cutoff” was originally applied to areas that…

ISDN service charges

17 Dec: Telstra ISDN charges increase

As predicted, Telstra have increased their charges for ISDN 2 and ISDN 10/20/30 services for those services not under a fixed term contract. A Cease Sale was applied to ISDN in June 2018 in line with the eventual phasing out of ISDN over the next few years as required by the NBN. ISDN is an access technology that has been with us for about 30 years. The Cease Sale means that no new ISDN circuits…

Avaya Vantage

02 Oct: Should I wait for NBN before I upgrade my phone system?

There seems to be a widespread belief that you shouldn’t upgrade your business telephone system before NBN arrives because you will have to upgrade it again once NBN is available. This is quite false and seems to be being spread by IT people whose core business is not telephony. If you need to upgrade your phone system because the old one is too small, doesn’t offer the features you now need or is failing then…