IP500v2

Avaya 1616

26 Jun: End of Sale: Avaya 1616-I IP Deskphone

Avaya have updated their End-of-Sale notice for the 1616-I IP Deskphones  to the 11th of June 2019. If you require these phones then you are highly encouraged to place an order now to minimise the risk of availability issues. Availability cannot be guaranteed. The migration path is the J169 or J179 if a colour screen is desired along with their button modules however, the J100 series phones including the J129 and J139 require Release 11…

Windows 10

28 May: Support for Windows 7 is ending

Microsoft has announced the end of support for Windows 7 and as such will no longer provide security updates either rendering any machine running Windows 7 increasingly insecure. This will obviously affect your production PC’s but consider the effect on the maintainability of your phone system and other equipment that require a specific administration application. Sometimes these administration applications depend on other technologies such as Java so updates to Java for security or other reasons…

Hacker

12 Dec: 7 steps to better phone system security

The flexibility offered by VoIP phone systems can be a security risk if they are not properly secured. Frequently we read about businesses losing tens of thousands of dollars over a weekend due to toll fraud where a hacker gains entry to their phone system and then makes multiple calls overseas. So how can you minimise the risks and protect your phone system from potential external and internal threats? Here are the current best practices:…

Phone system with cobwebs

03 Dec: When should I replace my phone system?

One of the Frequently Asked Questions of businesses that contact us is “when should I replace my phone system” followed by “how long will it last” and sometimes “what happens if it breaks”. The accepted life of a phone system is around 8 years, usually because technology overtakes it and the system cannot be upgraded. There are many much older systems out there – some are old enough to vote… Presumably they are still fulfilling…

ISDN

05 Jul: How will the shutdown of ISDN in Australia affect your business?

With the full cease sale of Integrated Services Digital Network (ISDN) products now in effect as of the 30th of June 2018, ISDN will be gone from the Australian public network by 2022. Technology, as we know, marches on and the reasons for the suppression of ISDN are twofold. Firstly, it is due to the changes wrought by the National Broadband Network (NBN) and because the supporting technologies and platforms for ISDN are nearing the…