Avaya IP Office

Avaya IP Office

01 Mar: Avaya IP Office Release 11 SP2

Note that the latest release is Service Pack 4. Information can be found here. Avaya has released IP Office Release 11 SP2 firmware. Aside from the usual bug fixes, the following updates have been made: Firmware updates to the DECT Basestations – both versions 1 and 2. Firmware updates to the DECT Gateways Firmware updates to the DECT charging racks Firmware updates to all J-series IP phones Simplified Self Admin to the Powered by Avaya…

Avaya J139

24 Sep: Avaya IP Office Release 11 Service Pack 1

Note that the most current version is Service Pack 4. Information can be found here. Avaya has released Service Pack 1 for IP Office Release 11 firmware. Aside from the usual bug fixes, there are two changes to note: There are firmware updates to the DECT Basestations – both versions 1 and 2. The significant change is the support of the J139 phone and that the J169 and J179 phones need to be converted to…

Avaya IP Office Release 11

13 Apr: Avaya IP Office Release 11

Release 11 is now Generally Available as of the 15th of May 2018. Note that the most current version is Service Pack 4. Information can be found here. In mid-April  we attended a webinar to learn about the upcoming Release 11 for Avaya IP Office 11. It is a very substantial upgrade and introduces many new features and endpoints – both hardware and software. Firstly, the individual apps for mobile devices will be standardised in…

CP960

02 Jan: Case Study: Yealink CP960 conference phone

A long term customer came to us wanting to implement video conferencing for a new boardroom on an additional floor they had recently taken over. Unfortunately they had had it wired already with only the bare minimum of cables to the central table. With no possibility of getting any extra cables through such as a USB cable for a conventional video conferencing setup so how were we going to make it work? Obviously they also…

Money flying away

27 Dec: Why don’t people want to save money on their telecommunications

We are starting to encounter a puzzling phenomena – people who wish to retain very old phone systems that have long been out of production and in some cases are not working correctly for whatever reason but are unable to be fixed. One in particular has had a fairly significant corruption of the programming due to a power failure. The system is an old Nortel Enterprise Edge that predates the Business Communications Manager. This one…