Avaya IP Office

Avaya-IP-Office-group

28 Jan: IP Office Release 11.0.4 Service Pack 2

Avaya has released IP Office Release 11.0.4 Service Pack 2 firmware. There are many bug fixes so it is well worthwhile to have this installed on your Avaya. It can be done remotely after hours to avoid an interruption to service. The new J159 phone has been introduced. The J159 is designed for users who desire a compact phone with lots of feature buttons. Its a multi-line phone with four red/green indicators on the primary…

Avaya-IP-Office-group

30 Apr: The Avaya IP Office an do what? – voicemail to email

The Avaya IP Office can do what? – voicemail to email The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is voicemail to email. Voicemail is an essential tool for the modern business but really only half the solution if the message is only available on the phone it was left on and not retrievable from anywhere else. Using voicemail…

Avaya-IP-Office-group

29 Apr: The Avaya IP Office can do what? – Answer Select

The Avaya IP Office can do what? – Answer Select The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Answer Select. On the more advanced phones with large screens and self-labelling buttons, like the 9508 digital phone, the 9608G and 9611G IP Phone and J169 and J179 phones if you don’t need full-blown call centre functionality with multiple queues…

Avaya Vantage

03 Apr: Avaya IP Office Release 11 SP4

Avaya has released IP Office Release 11 SP4 firmware. Aside from the usual bug fixes, the following new features have been added: The ability to join 2 separate conferences. This is something the Nortel Communication Server 1000 allowed but the IP Office did not, until now. Fallback twinning is another customer request that provides a mechanism for failing over to an external devise if a customer site supporting IP Office phones loses connectivity with the…

Twinning

11 Mar: The Avaya IP Office can do what? – Twinning

The Avaya IP Office can do what? – Twinning The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Twinning. Since many people spend time out of the office, how do you ensure your callers can get hold of you when you are not at your desk phone? It is possible to activate a call forward on your phone if…