The Avaya IP Office can do what? – voicemail to email The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is voicemail to email. Voicemail is an essential tool for the modern business but really only half the solution if the message is only available on the phone it was left on and not retrievable from anywhere else. Using voicemail…
Avaya IP Office
The Avaya IP Office can do what? – Answer Select The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Answer Select. On the more advanced phones with large screens and self-labelling buttons, like the 9508 digital phone, the 9608G and 9611G IP Phone and J169 and J179 phones if you don’t need full-blown call centre functionality with multiple queues…
Avaya has released IP Office Release 11 SP4 firmware. Aside from the usual bug fixes, the following new features have been added: The ability to join 2 separate conferences. This is something the Nortel Communication Server 1000 allowed but the IP Office did not, until now. Fallback twinning is another customer request that provides a mechanism for failing over to an external devise if a customer site supporting IP Office phones loses connectivity with the…
The Avaya IP Office can do what? – Twinning The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Twinning. Since many people spend time out of the office, how do you ensure your callers can get hold of you when you are not at your desk phone? It is possible to activate a call forward on your phone if…
Avaya have updated their end-of-sale notice for 9608G and 9611G IP desk phones to the 10th of June 2019 in both single pack and 4 pack. At present the 9611G 4-pack are already sold out but there is some some stock remaining of the 9608G 4-packs. Any quotes that have been submitted based on the 4-pack price will need to be re-quoted based on the single pack price. The migration path is the J169 replacing…