ADSL

Difficulty hearing

27 Jun: Another troublesome ADSL circuit

  We have been working on another troublesome ADSL circuit for a while now at a bank branch on the Gold Coast. As the site is within 1km of the exchange the synchronisation speed is good but the circuit is unstable and therefore unusable so they are running on a slow 3G backup connection. We have investigated the circuit performance using a modem and special software that enables the circuit performance to be measured along…

IMG_2014 small

20 Jun: ADSL and the broken jumper

We had a call from one of the Melbourne integrators we do work for requesting a mini-audit at a site to determine what the various lines were for and could we have a look at their ADSL as it was running very slow. The circuit was provided by Macquarie Telecom on the Telstra network and previously Telstra had a attended site and found the circuit OK to the MDF. This site has 2 x ADSL…

19 Jun: Fixing a troublesome ADSL fault

We got called in by Bendigo Bank Telco to have a look at an ADSL circuit for one of their customers that just wasn’t working. Apparently it had never worked properly since it was connected and “everybody” had looked at it including several times by the carrier, AAPT and there was no improvement. When our tech arrived on site the ADSL was basically unusable – providing less than 1Mbps on the downstream.  The site is…