Avaya have updated their end-of-sale notice for 9608G and 9611G IP desk phones to the 10th of June 2019 in both single pack and 4 pack.
At present the 9611G 4-pack are already sold out but there is some some stock remaining of the 9608G 4-packs. Any quotes that have been submitted based on the 4-pack price will need to be re-quoted based on the single pack price.
The migration path is the J169 replacing the 9608G and the J179 replacing the 9611G. Both the replacement phones are a little cheaper than the older phones.
The J100 series phones including the J129 and J139 require Release 11 to function. This falls into line with the End-of-Sale of licenses for older versions of firmware leaving only 1400-series digital phones and 1600-series IP phones available for those customers who choose not to upgrade.
Further information on the J169 and J179 phones can be found here.
Existing warranty and support agreements will remain in place. Every effort will be made to supply the discontinued models but product availability cannot be guaranteed until the end-of-sale date.
Support Schedule
| End-of-Sale date | 10th of June 2019 |
| End of manufacturer support for software* | 10th of June 2022 |
| End of manufacturer support for hardware* | 10th of June 2022 |
| Last day to purchase a new IP Office Support Services contract* | 10th of June 2023 |
| Targeted End-of-Services support** | 10th of June 2025 |
*As per Avaya Product Lifecycle Policy
** This date may be revised based on the availability of quality repair parts and/or technical support expertise.
If you are in doubt, please contact us for advice on how to maintain what you have or to move forward.
