Avaya have updated their End-of-Sale notice for the 1616-I IP Deskphones to the 11th of June 2019.
If you require these phones then you are highly encouraged to place an order now to minimise the risk of availability issues. Availability cannot be guaranteed.
The migration path is the J169 or J179 if a colour screen is desired along with their button modules however, the J100 series phones including the J129 and J139 require Release 11 to function. This falls into line with the End-of-Sale of licenses for older versions of firmware leaving only 1400-series digital phones and other models in the 1600-series IP phone range available for those customers who choose not to upgrade.
Further information on the J169 and J179 phones can be found here.
Existing warranty and support agreements will remain in place. Every effort will be made to supply the discontinued models but product availability cannot be guaranteed until the end-of-sale date.
Support Schedule
| End-of-Sale date | 11th of June 2019 |
| End of manufacturer support for software* | 11th of June 2021 |
| End of manufacturer support for hardware* | 11th of June 2021 |
| Last day to purchase a new IP Office Support Services contract* | 11th of June 2020 |
| Targeted End-of-Services support** | 11th of June 2024 |
*As per Avaya Product Lifecycle Policy
** This date may be revised based on the availability of quality repair parts and/or technical support expertise.
If you are in doubt, please contact us for advice on how to maintain what you have or to move forward.
