Telephone Systems

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25 Nov: End of Life: Plantronics/Poly CS500 series

The CS510, CS520 and CS530 products have reached end of life. The last order date will be May 15, 2020, and the last ship date will be July 15, 2020, or while supplies last. For replacement products, see the chart below. Note that not all of the headsets listed are available in Australia. Part Number Model Description Replaced By Replacement Part Number Replacement Model Description 84691-01 CS510, OTH, MON, DECT 6.0, NA ➜ 213010-01 Savi…

Xmas tree

21 Nov: Carrier embargo 2019/2020

As we approach the end of 2019, it’s time to issue a reminder that between Monday the 16th of December 2019 and Sunday the 12th of January 2020, there is an embargo on all network changes so only essential maintenance will be done – no Moves Adds or Changes and no Local Number Porting. Due to the changes required by NBN and the ISDN shutdown, Telstra are swamped with Local Number Porting requests so any…

Fanvil i23S SIP door phone

11 Sep: Fanvil i23S SIP door phone

We have been testing the Fanvil i23S SIP door phone on an Avaya IP500v2 and Containerised Avaya for functionality and make the following observations. Of course, with any new device, check the firmware and upgrade to the current version. The test sample was a couple of versions behind and according to the release notes the new firmware fixed a few bugs and introduced some new features. The i23S has a robust aluminium frame with good…

Avaya-J-series-phones

06 Sep: Overcome the 6 common fears of upgrading your legacy phone system

Have you considered your business phone system recently? Chances are that you have may not noticed a few shortcomings. Maybe the equipment is old and phones are worn, maintenance costs are rising or increasing business needs expose limitations? With the move to switch off ISDN and PSTN, the only options are VoIP-based ones – either cloud or a more up to date on premise system. A fundamental change of this kind can be a daunting…

Convert to VoIP

27 Jun: 5 Tips to make an easy transition to VoIP

With the NBN rollout in full swing it’s not a case of if you upgrade to VoIP (Voice over Internet Protocol) but when. VoIP actually brings increased flexibility and reduced cost and, when it is done right, is highly reliable with great call quality. A successful conversion does need some careful planning.  There are several key components you should consider to make a successful shift. If you’ve already started the upgrading process to VoIP, or are…