Telephone Systems

Fear of Change

06 Jul: Fear of change

Lately I have noticed a fear of change popping up amongst prospects and existing customers specifically around changing lines and changing Internet. This usually is as a result of contacting us because they have been advised that NBN is now available but also some existing customers who have been crying out for additional bandwidth at a sensible price now don’t want to migrate when NBN becomes available. For all it’s faults, the NBN does offer…

26 Mar: Delays to Local Number Porting (LNP) from Telstra

Please be aware that all CAT A (simple) and CAT C (complex) porting activities of Telstra numbers or 3rd party ports where Telstra was the original donor scheduled from Wednesday the 25th March until start of business Monday the 6th April (inclusive) have been cancelled. We believe this notification is specific to Telstra. At this time there is no advice from other carriers of porting delays. If the situation extends to other carriers, we will…

Avaya-IP-Office-group

28 Jan: IP Office Release 11.0.4 Service Pack 2

Avaya has released IP Office Release 11.0.4 Service Pack 2 firmware. There are many bug fixes so it is well worthwhile to have this installed on your Avaya. It can be done remotely after hours to avoid an interruption to service. The new J159 phone has been introduced. The J159 is designed for users who desire a compact phone with lots of feature buttons. Its a multi-line phone with four red/green indicators on the primary…

Avaya-handsets

16 Dec: Avaya Vantage Use Cases

Avaya Vantage is phone that’s basically a Google tablet with a handset and quality audio. It offers a number of benefits across many industries but lets take a look at the possibilities in both healthcare and hospitality. For hotels, a Vantage phone could be used as a wall plate outside a room. The display shows the room number, a do-not-disturb indicator, and information on whether the room was to be made up or not. This…

Poly logo

25 Nov: End of Life: Plantronics/Poly CS500 series

The CS510, CS520 and CS530 products have reached end of life. The last order date will be May 15, 2020, and the last ship date will be July 15, 2020, or while supplies last. For replacement products, see the chart below. Note that not all of the headsets listed are available in Australia. Part Number Model Description Replaced By Replacement Part Number Replacement Model Description 84691-01 CS510, OTH, MON, DECT 6.0, NA ➜ 213010-01 Savi…