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ISDN2 NT-1's

19 Feb: Telstra begins disconnection of ISDN services later this year

Following on from our article posted in July last year, Telstra will commence the disconnection of ISDN services delivered by copper from the end of September this year, as the NBN rollout continues to bring business-grade networking solutions online. This will mostly affect ISDN2’s but some ISDN10/20/30 are delivered over copper if the site is only a short distance from the exchange. On the 30th of June 2018, Telstra issued a “stop sell” to all retail…

phone cut

19 Feb: Help, I’ve got no lines

Have you missed the notification of the NBN copper cutoff? Assuming that something hasn’t happened to the external network and NBN is available in your area, it may be that the 18 month grace period between NBN availability and the disconnection of PSTN legacy services has occurred. In the case of special services like ISDN and high speed data, the grace period is 36 months. The term “copper cutoff” was originally applied to areas that…

Avaya IP Office group

11 Feb: ADI licenses being discontinued on Avaya IP Office

On the 4th of February, Avaya announced their intention to discontinue the supply of ADI licenses for any software version prior to R10 for the IP Office 500v2 phone system after the 10th of June 2019. This means that you will not be able to add any functionality unless a software update is performed to bring your system up to either R10.1 or the current R11 that both use the later PLDS licenses. R11 was…

Franking Machine

05 Feb: Franking machines and the NBN

As you probably know already, NBN is enforcing lots of changes to business equipment because the analogue lines that they use will no longer be there so alternatives have to be found. When moving to the NBN, the following business equipment needs to be assessed for compatibility: lift phones, EFTPOS & HiCAPS machines, security systems and phone systems. Another one that needs to be added to the list is Franking Machines. If they are not…

Number redirection

21 Jan: What are my options to redirect my Telstra numbers

If you are moving outside the Telstra exchange boundary then you may need to arrange a number redirection either temporarily until they can be Ported to another carrier for delivery to your new site or semi-permanently until you feel that your advertising has ensured your customers know you have had a number change. Number Redirection offers a choice of three options to suit your needs: Announcement plus Redirection – A recorded announcement tells the caller…