The Avaya IP Office can do what? – Hot Desking The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Hot Desking. Hot desking is often found in workplaces with flexible schedules for employees, where not all employees are actually working in an office at the same time or on the same schedules. Employees in such workplaces use existing offices…
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As previously indicated, from 30 September 2019, telecommunications providers will commence removing the ISDN that has been part the backbone of Australia’s traditional voice services network. Despite this being a major event – as major as the introduction of ISDN over 30 years ago – not may people are taking about it and the potential impact it will have on many businesses. The ISDN, or Integrated Services Digital Network, runs over the copper infrastructure that…
Avaya has released IP Office Release 11 SP4 firmware. Aside from the usual bug fixes, the following new features have been added: The ability to join 2 separate conferences. This is something the Nortel Communication Server 1000 allowed but the IP Office did not, until now. Fallback twinning is another customer request that provides a mechanism for failing over to an external devise if a customer site supporting IP Office phones loses connectivity with the…
The Avaya IP Office can do what? – Twinning The Avaya IP Office phone system has a multitude of features to make day to day call handling easier. The feature for discussion today is Twinning. Since many people spend time out of the office, how do you ensure your callers can get hold of you when you are not at your desk phone? It is possible to activate a call forward on your phone if…
Avaya have updated their end-of-sale notice for 9608G and 9611G IP desk phones to the 10th of June 2019 in both single pack and 4 pack. At present the 9611G 4-pack are already sold out but there is some some stock remaining of the 9608G 4-packs. Any quotes that have been submitted based on the 4-pack price will need to be re-quoted based on the single pack price. The migration path is the J169 replacing…