As we approach the end of 2023 we need to remind you all of the Carrier Embargo Period that occurs over the Christmas and New Year break.
This occurs every year with the major carriers and during this period no new voice or data services are provisioned. Some of the smaller SIP trunk providers may still connect new services but it won’t be possible to Port numbers across to them until after the embargo ends.
The Carrier Embargo Period runs from close-of-business Friday the 22nd of December 2022 to 8am Monday the 8th of January 2023 with restricted works taking place a week either side of these dates. Orders can still be placed and will progress up to a certain point but their completion will be delayed until after the 8th of January. Depending on the complexity of the order it may still take many weeks to complete.
If you are planning to relocate your office as many choose to do in this quiet period then you need to get relocation orders placed immediately to avoid disappointment and disruption to your business. As a temporary measure you can run your SIP trunk over a 4G/5G connection but this may not be sufficient for general Internet browsing as well.
Faults will still be attended to but due to reduced staffing levels services may take longer to restore.
Bear in mind, this only applies to the major Carriers – smaller providers and ICS Technologies will still be available for installations, faults or moves, adds and changes.
Contact us if you need more information on this.