Phone system with cobwebs

03 Dec: When should I replace my phone system?

One of the Frequently Asked Questions of businesses that contact us is “when should I replace my phone system” followed by “how long will it last” and sometimes “what happens if it breaks”. The accepted life of a phone system is around 8 years, usually because technology overtakes it and the system cannot be upgraded. There are many much older systems out there – some are old enough to vote… Presumably they are still fulfilling…

Stormy clouds

30 Nov: How do I keep my business going when the power fails?

As we are experiencing unusual weather across the country it is timely to answer the question of how do I keep my business going when the power fails? The obvious answer is with a battery backup or Uninterruptible Power Supply (UPS). Protecting your IT equipment and entertainment devices at work and at home with a UPS is always recommended. In most cases, blackouts last for less than one hour but sags or brownouts can be…

mx65w-mantle

21 Nov: End of Sale Cisco Meraki MX65 and MX65W

Cisco Meraki is announcing the end-of-sale for the following products, in accordance with their End-of-Sale (EOS) Policy for Meraki cloud managed networking products. The MX65 and MX65W have been replaced with the MX68 and MX68W respectively, which are functionally equivalent but offer almost double the performance of 450Mbps firewall and 200Mbps VPN throughput vs 250Mbps firewall and 100Mbps VPN throughput. We expect to be able to order the MX65 and MX65W to expand existing deployments until the 28th of…

VoodooStick1-500x500

19 Nov: Do you guys do voodoo on the phone lines?

Do you guys do voodoo on the phone lines? The other day there was a little bit of network weirdness as I call it. I awoke to some alarms on one of the phone systems we manage indicating the SIP trunk had dropped out but they were from the carrier only – normally the phone system gives an alarm first and then the carrier some time later. The fact that the system had not sent…

Slow internet

04 Oct: How long for this web page to load?

This is a common complaint heard around many offices, how slow the Internet is and how long it takes to do things. Like many things that generally just work, not much thought is given until they start causing problems. Without proper testing, any claims of slow speed are only anecdotal and are unlikely to be acted upon by the provider. Could the cause actually be failing hardware, either your own or the providers, the line…