Avaya has a multitude of Button Modules to provide more programmable buttons to their phones. Which one should you use? The list below shows the various models and what phone they are compatible with along with limitations.
The maximum combined number of buttons on button modules per system is 1024.
BM12: +24 buttons per module (max 3 modules per phone and up to 42 modules per system)
Button module compatible with 9508 digital, 9608 IP, 9611 IP and 9641 IP phones. Provides 12 physical buttons assignable on 2 pages for 24 programmable buttons in total. When used with a 9508 digital phone, power must be supplied to the phone using an inline power module or Y-adapter and PoE injector.
BM32: +32 buttons per module (max 3 modules per phone and up to 32 per system)
Button module for the 1616 phones that provides two columns of 16 buttons. Up to 3 BM32 modules are supported with any 1616. However, when used with more than one module the telephone must be powered from an external power supply rather than PoE.
JEM24: +24 buttons per module (Max see below)
Newer button module for the J169, J179 and J189 phones. The modules automatically match the display settings of the phone to which they are connected (colour with J179/J189 or greyscale with J169, font size, background image, screen saver). Note that the modules behave differently depending on whether attached to a J169/J179 or a J189:
- A single JEM24 supports 72 programmable button slots. These are arranged in 3-pages, with pages accessed using the module’s page scroll button. When in 3-page mode, there is no indication of when programmed button slots not on the page being displayed are alerting. In this mode the module counts as 3 modules for the system’s supported capacity.
- When multiple modules are connected to a phone, each module only supports a single page of 24 programmable button slots and counts as a 1 module for the system’s supported capacity.
J189 Telephones (max 2 modules per phone see below, 14*/42 per system)
A J189 can support up to 2 JEM24 button modules.
- Each module provides the phone with an additional 24 programmable button slots in a single page. That is, the first module shows buttons 49 to 72, the second buttons 73 to 96. The page scrolling buttons on the modules are disabled.
- To support more than 2 button modules, the phone must use the J100 5V mains power supply unit rather than PoE.
DBM32: +32 buttons per module (max 3 modules per phone and up to 32 modules per system)
Button module for the 1416 phones that provides two columns of 16 buttons. Up to 3 BM32 modules are supported with any 1416. When used with a DBM32 button module, the telephone must be powered from an external power supply.
JBM24: +24 buttons (max 3 modules per phone and up to 42 per system)
Add-on for the J169 and J179 phones. Each module provides 24 dual-LED programmable buttons with information display adjacent to each button.
There are other modules available but they are for phones considered obsolete such as the Nortel digital and IP phones.
For Avaya IP Office support, please contact us.