Telephone systems
As an Avaya Connect Partner, ICS Technologies are able to supply and service both the IP Office and Business Communications Manager hybrid IP telephone systems.
Avaya IP Office - now with Release 7
The Avaya IP Office is designed for customers with single or multiple sites requiring 5 to 384 analogue, digital or IP extensions with analogue digital or VoIP lines and advanced features.
- IP Office Telephones
- IP Office Multi-site Fact Sheet
- IP Office Conferencing
- IP Office Messaging
- IP Office Essential Edition
- IP Office Preferred Edition
- IP Office Mobile Worker
- IP Office Teleworker
- IP Office Power User
- IP Office Call Centre
Release 7 allows you to replace an older BCM main equipment with an IP Office but retain the older digital handsets to significantly reduce the upgrade costs (movie). It also introduces some new digital and IP telephones.
Avaya Business Communications Manager - now with Release 6
The BCM50 designed for customers requiring 3 to 50 digital or IP extensions with analogue, digital or VoIP lines.
The BCM450 designed for customers requiring 20 to 300 digital or IP extensions with analogue, digital or VoIP lines.
Avaya BCM 50 & BCM450 Power Specification
For the home or office, we also offer the Epygi Quadro range of pure IP phone systems. Designed to connect to the Internet they also offer support for standard phone lines - either analogue or ISDN - and high-end features such as voice mail, auto attendant and even soft phones for your desktop or laptop computer in a remarkably priced product.
Telephones we provide for use with the Quadro include the Snom 300, 700 and 800 series; Aastra, and Yealink.
There are many models in the Quadro range catering for up to 192 IP extensions with analogue or digital PSTN lines and IP lines allowing you to utilise SIP trunks from your VoIP provider.
Analogue PSTN and SIP lines
- Quadro 2x - 1 analogue line, 2 analogue extensions and 16 IP extensions.
- Quadro 6Lv2 - 6 analogue lines and 18 IP extensions.
- Quadro M8L - 8 analogue lines, 2 analogue extensions and 96 IP extensions with call recording, conferencing and call centre capabilities.
- Quadro M26x - 8 analogue lines, 26 analogue extensions and 80 IP extensions with call recording, conferencing and call centre capabilities.
Digital PSTN (ISDN) and SIP lines
- Quadro 2xi - 2 ISDN2 channels, 2 analogue extensions and 16 IP extensions.
- Quadro 4Li - 8 ISDN2 channels and 18 IP extensions.
- Quadro M12Li - 12 ISDN2 channels, 2 analogue extensions and 96 IP extensions and with call recording, conferencing and call centre capabilities.
- Quadro M26xi - 12 ISDN2 channels, 26 analogue extensions and 80 IP extensions with call recording, conferencing and call centre capabilities.
- The Quadro M32x - 30 lines through a single ISDN Primary Rate port, 2 analogue extensions and 192 IP extensions.
Enterprise IP PBX
- QX1000 - up to 300 simultaneous calls and 1000 IP extensions.
We also offer a range of compatible SIP phones from Yealink, Snom and Aastra - all of which self provision under the latest V5.2 firmware.
If you have any questions or require further information as to whether an Avaya IP Office, Avaya Business Communications Manager or an Epygi Quadro will be suitable for you, please don't hesistate to contact us sales@icstech.com.au
Electronic Hook Switch solutions from Jabra
Jabra have a complete range of Electronic Hook Switch (EHS) solutions to suit most of the popular phones on the market.
On compatible phones, the EHS allows control of the phone from a cordless headset and does not require a lifter which do not always work correctly on phones with a more vertical orientation.
The PDF's below list the phone type, EHS adapter and compatible cordless headset.
- Avaya Digital and IP phones
- Nortel 1100 series phones
- Yealink IP phones
- Aastra IP phones
- Polycom IP phones
- Snom IP phones
Please contact us to find out more.
Cabling
No phone system can function properly with substandard cabling so we use Krone cable, outlets and patch panels since Krone offer one of the highest performing cable systems on the market - capable of data transmission of up to 10Gbits per second. See the C-Bus & Cabling page for more info.
Updated 11/11/2011
