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Avaya IP Office

The Avaya IP Office is a modular communications solution that scales from 2 to 384 extensions on a single IP500v2 chassis. Up to 32 IP 500v2's can be connected together and up to 1000 users supported in a multi-site network with resilient and redundant capabilities. The IP500v2 is a hybrid PBX providing analogue, digital or IP lines and analogue, digital or IP telephones. IP Office also has data capabilities built in, providing IP routing, switching and firewall protection between LAN and WAN. IP Office has a web based applications suite that delivers contact centre reporting, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration.

IP Office solutions are built from hardware units and application software. Hardware provides the connectivity for voice and data circuits and processor units for the solution software. Each IP Office solution will require a system control unit (IP500 V2), trunk connections to service provider, and expansion modules for TDM telephone cabling. IP Telephones connect over LAN connections to the IP Office solution.

For larger deployments - up to 2500 users - Server Edition and Server Edition Select is available which can be entirely standalone with IP trunks and extensions or using IP500v2 chassis as a gateway to provide analogue or digital trunk and extension support.

Server Edition can be run on standalone hardware (Dell R620, HP DL360 or Dell R210) or virtualised on existing hardware and allows centralised management of licensing to ease deployment and speed provision of additional functionality.

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Avaya IP Office - user profiles

Starting with Preferred Edition on IP500v2 or Server Edition, a number of User Profiles are available such as Office User, Teleworker and Power User.

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Avaya IP Office industry solutions

PDF's are available here outlining how an Avaya IP Office can be easily configured to suit your business.

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Avaya IP Office - Video Case Studies

On this page are featured a number of video case studies from customers across a wide range of industries showing how the Avaya IP Office helped their businesses. Maybe it can help your business too so why not contact us for an obligation-free chat?

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