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Holliday greetings

6 Dec 2012 7:23 PM -

WIth the Christmas season upon us it is probably timely to remind you about the greetings on your voicemail.

While the voicemail will hold a considerable number of messages maybe you don't want callers to be able to leave a message but to just hear you are closed and will be reopening on the 7th of January.

On the Avaya/BCM range this is achieved using the alternate greeting in your voicemail and setting it to greeting only. The easiest way to do this is using the web interface CallPilot Manager but cal also be done using the soft keys on the phone if you have a 7316e or IP phone.

On the Avaya IP Office you need to rerecord your greeting using option 3 (1 to listen, 2 to record the greeting and 3 to record the greeting on a loop). This will simply play the greeting until the caller hangs up and not allow them to leave a message.

Userguides are freely available however if you have misplaced yours, contact us and one will be emailed to you.

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