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Avaya IP Office Release 9 New Features: Microsoft Outlook Plug-in Enhancements

2 Oct 2013 9:02 PM -

Release 9 for IP Office was made Generally Available on the 1st of October. It introduces a number of new features.

The Plug-in for Microsoft Outlook has been enhanced. Essentially it acts like a mini one-X Portal.

Instant Messaging has been added with the capability to have multiple IM conversations, the capability to escalate to an email or a voice call.

Enhanced directory support shows Contact Cards with details.

You can click to dial from email and it is of course compatible with other IP Office IM applications; one-X Mobile, one-X Portal and Flare Experience.

For your Avaya requirements, speak to us at ICS Technologies to see how we can help you.

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