ICS Technologies specialises in the installation and maintenance of Avaya IP Office and the refurbishment, reinstallation and maintenance of the Nortel BCM range of phone systems. This means we carry a wide range of spare parts for the BCM's - some New Old Stock. We also carry some spare parts for the Panasonic TDA30/100/200 phone systems and Samsung DCS24/70/100 phone systems to support our customers using those systems.
Other specialties include wireless networking and digital signage players.
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It is approaching the end of the year again and carrier embargo's come into effect on Monday the 14th of December 2015 at 7am until the Monday the 11th of January at 7am. This means that no additional services can be connected so if you are considering moving over the Xmas break, please get your orders in now bearing in mind that some services have a 20 working day lead time so to be safe you have less than 3 weeks to place an order to safely have it delivered before the embargo.
One of our 'competitors' is spreading the rumour that you cannot activate any additional functionality on your Avaya/Nortel Business Communication Manager systems due to the closure of the Keycode Retrieval System (KRS). This is false. While you can no longer buy licenses from official distributors, we can still source them and can still be activated. We have been advised directly by Avaya that the KRS will actually be closed down on the 30th of September 2018. Your BCM systems will continue to work after that time but no additional features can be added even if the license codes are still available. It is almost certain that due to changes in Windows and Java that the client software will no longer work by that time so please budget for a replacement system that will offer many new features and increased reliability. If your budget is tight then it is possible to reuse your existing phones on a new Avaya IP Office.
We were recently invited to become AAPT Business Connect partners. This means we can offer the full range of AAPT Business Connect services including Fibre 400 (400Mbps fibre connections) in selected buildings, MidBand Ethernet and EFM service, SIP trunks, etc.
Please note that due to upstream carrier price increases, the rental of 1300 numbers from Telecube rises to $9.90 per month and the rental of 1800 numbers rises to $16.50 per month.
For a limited time there are triple rebates on new APC UPS's under their TradeUPS program. If you purchase a new APC single phase UPS and trade in any competing product you will get triple the normal rebate. This represents approximately a 30% saving on the retail price of a typical 1000VA UPS. In addition to the rebate you also get free shipment of the old unit to a facility for correct disposal. Click on the Specials page for more info and to download a white paper on how to know when to replace your UPS.